What's your experience of property factors?
Property factors are rarely people's favourite professionals, but 800,000 Scottish households rely on them to manage their homes. Earlier this year the industry was by an Office of Fair Trading investigation, which found that one in five people were not satisfied with the level of service they received.
Now, a into one such company -- Glasgow firm Walker Sandford Property Management -- has revealed allegations of clients being bullied into paying excessive penalty charges, running to thousands of pounds.
We heard some of your stories on today's Morning Extra. You can also post your stories here. And if you want to contact our Investigations Correspondent Mark Daly with a story about factors, or indeed anything else, you can contact him at his email address.
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