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Think second hand car dealer and you might imagine an Arthur Daley or a Swiss Tony. Traditionally, they don't enjoy the best of reputations, and for some it seems that reputation isn't entirely undeserved. According to complaints service Consumer Direct, complaints about second-hand cars bought from independent traders top the list of things that wind us up most....

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Timeshare was the big thing in the 80s. Holidaymakers keen for their own slice of paradise, without the full cost of owning a place abroad, could buy an annual week in their favourite resort. All they had to do was contribute to the upkeep of the resort with a maintenance charge.

However, this dream has turned into a nightmare for many British timeshare owners... Locked into perpetuity contracts (everlasting contracts) they are finding they can't sell their timeshares as no one wants to buy them, so they're stuck paying rising maintenance costs...

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Washing machines. Not the most exciting of gadgets, but how many of us hand-wash our clothes these days? We've become completely reliable on them and if your machine goes wrong you'll want it fixed - and quick.

Not something you're likely to get from washing-machine repair rogue Clive Bramall. He runs Oxford and Abingdon Washing Machine Repairs operating in Oxfordshire. We heard he'd been leaving his customers high and dry - promising to fix their machines, but then taking their money and doing a runner...

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When you live in Lancashire, you need a good roof. While the county can claim to have higher than the UK average amount of sunshine each year, the area also has more rain than the England average! So you'd hope a roofing company with 20 years' experience in Lancashire would know what they're doing.

Sadly, that isn't the case with 1st Call Roofing of Whalley near Clitheroe, and there are a few things you should know about the man who runs the business too. Simon Fielding is a football hooligan recently convicted of assault after being involved in a fight following a Blackburn Rovers game. He's also been banned from keeping horses for 10 years after pleading guilty to animal cruelty. His roofing record makes grim reading too...

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