Getting In Touch http://bbc-contact.local/ en How can I contact a Â鶹¹ÙÍøÊ×Ò³Èë¿Ú programme? http://bbc-contact.local/questions/getting-in-touch/contact-programme <span>How can I contact a Â鶹¹ÙÍøÊ×Ò³Èë¿Ú programme?</span> <div><p>If you want to get in touch with a particular programme, visit their programme website and click the ‘Contact’ or ‘Contact Us’ tab for details. </p><p></p> <p><img alt="Image showing the banner of the Today programme page with 'Contact Us' highlighted" src="/contact/sites/default/files/2019-11/contact-today-programme.png" /></p> <p>It’s not possible to list every Â鶹¹ÙÍøÊ×Ò³Èë¿Ú programme on this page, but here are some sites that might help:</p><p></p> <p><b><a href="/programmes/b006qj9z/contact">Today – Contact us</a></b></p><p></p> <p class="MsoNormal"><b><a href="/send/u23123288?ptrt=/programmes/b006mg74">Watchdog – Send your story</a></b></p><p></p> <p class="MsoNormal"><b><a href="/programmes/articles/1MDKv5SX96xbSqszmqffpft/contact-us">Breakfast – Contact us</a></b></p><p></p> <p class="MsoNormal"><b><a href="/programmes/articles/1YnZrF9w7xR82St8d7Pgc6x/contact-you-yours">You & Yours – Contact us</a></b></p> <p class="MsoNormal"><b><a href="/programmes/articles/1YnZrF9w7xR82St8d7Pgc6x/contact-you-yours">Panorama - Contact us<p></p></a></b></p> <p class="MsoNormal"><b><a href="/programmes/articles/3xyZd5NjJZmN7WztP96vCG/contact-us">Woman’s Hour – Contact us</a></b></p><p></p> <p class="MsoNormal"><a href="/programmes/m000nxkq/contact"><u><strong>Morning Live - Contact us</strong></u></a></p> <p class="MsoNormal"><a href="/programmes/b007tcw7/contact"><b>The One Show - Contact us</b></a></p> <p class="MsoNormal"><b><a href="/programmes/articles/29dXFR37yZLthnDb2bW1WpY/about-bbc-local-radio">Contact a Local Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Radio Station</a></b></p><p></p> <p class="MsoNormal"><b><a href="/programmes/a-z">Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Programmes – A-Z</a> </b></p><p></p> <p>Not every Â鶹¹ÙÍøÊ×Ò³Èë¿Ú programme will have contact details, so if you aren’t able to find a way to reach out to them feel free to ask us the question using the ‘Get more help’ button below.</p><p></p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:49:21 +0000 Anonymous 5139 at http://bbc-contact.local What should I do if I see a fake Â鶹¹ÙÍøÊ×Ò³Èë¿Ú website or email? http://bbc-contact.local/questions/getting-in-touch/fake-website-email <span>What should I do if I see a fake Â鶹¹ÙÍøÊ×Ò³Èë¿Ú website or email?</span> <div><p>We sometimes receive reports of potential ‘fake’ Â鶹¹ÙÍøÊ×Ò³Èë¿Ú websites (designed to look like an official Â鶹¹ÙÍøÊ×Ò³Èë¿Ú site), or ‘fake’ emails claiming to be from the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú.</p> <p>These can be malicious and pose a threat to your safety online. If you think you have received a fake email or found a fake website, you should not reply to them or open any links in them.</p> <p>If you have been the victim of fraud from one of these websites, you can report it on the police's <a href="https://www.actionfraud.police.uk/"><strong>Action Fraud </strong></a><strong><a href="https://www.actionfraud.police.uk/">website</a> </strong>where you can also find information on how to <a href="https://www.actionfraud.police.uk/individual-protection"><strong>protect yourself from fraud and cyber crime</strong></a>.</p> <p>If you'd like to check if a website or email you've found is legitimate, you can use the <strong>Get more help </strong>button below to provide us details on what you have found.</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:49:21 +0000 Anonymous 5111 at http://bbc-contact.local Can I suggest an idea for a programme? http://bbc-contact.local/questions/getting-in-touch/suggest-programme-idea <span>Can I suggest an idea for a programme?</span> <div><p>Unfortunately the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú doesn't accept storyline ideas for existing programmes from members of the public.</p> <p>If you'd like information on sending an <strong>original</strong> <strong>script</strong> to the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú please go to the <strong><a href="/contact/questions/getting-in-touch/submit-script" title="How do I submit a script?">Can I submit a script to the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú?</a> </strong>page.</p> <p>If you would like more information on other opportunities, please visit the <strong><a href="/commissioning/" title="Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Commissioning">Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Commissioning</a></strong> page.</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:50:03 +0000 Anonymous 5159 at http://bbc-contact.local How can I make a donation to a charity or appeal? http://bbc-contact.local/questions/getting-in-touch/make-donation <span>How can I make a donation to a charity or appeal?</span> <div><p>Visit the <a href="/charityappeals/" title="Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Charity Appeals"><strong>Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Charity Appeals website</strong></a> to donate to appeals including the monthly <strong><a href="http://www.bbc.co.uk/programmes/b006nb6j" title="Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Lifeline Appeal">Â鶹¹ÙÍøÊ×Ò³Èë¿Ú One Lifeline Appeal</a> </strong>and the weekly<strong> <a href="http://www.bbc.co.uk/programmes/b006qnc7" title="Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Radio 4 Appeal">Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Radio 4 Appeal</a>. </strong><br /><br /> To make a donation to:</p> <ul><li><strong>Children in Need</strong>, please visit the <a href="/childreninneed" title="Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Children in Need"><strong>Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Children in Need website</strong></a></li> <li><strong>Comic Relief</strong>, please visit the <a href="https://www.comicrelief.com/" title="Comic Relief website"><strong>Comic Relief website</strong></a></li> <li><strong>Sport Relief</strong>, please visit the <a href="https://www.sportrelief.com/" title="Sport Relief website"><strong>Sport Relief website</strong></a></li> </ul></div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:47:06 +0000 Anonymous 4988 at http://bbc-contact.local How can I report a technical fault on the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú website? http://bbc-contact.local/questions/getting-in-touch/report-technical-fault <span>How can I report a technical fault on the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú website?</span> <div><p>If you need troubleshooting advice for <strong>online, TV and radio services</strong>, try one of the FAQ sites below for handy guides. Webforms are available on all Help sites if you need to ask a question.</p> <ul><li>Need help with your<strong> Â鶹¹ÙÍøÊ×Ò³Èë¿Ú account</strong>? Visit the <a href="/usingthebbc/account/what-is-a-bbc-account/"><strong>Using the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú website</strong></a>.</li> <li>Need help with <strong>Â鶹¹ÙÍøÊ×Ò³Èë¿Ú iPlayer</strong>? Visit the <strong><a href="/iplayer/help" title="Â鶹¹ÙÍøÊ×Ò³Èë¿Ú iPlayer Help Site">Â鶹¹ÙÍøÊ×Ò³Èë¿Ú iPlayer Help Site</a></strong>.</li> <li>Need help with <strong>Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Sounds</strong>? Visit the <strong><a href="/sounds/help" title="Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Sounds Help Site"><u>Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Sounds Help Site</u></a></strong>.</li> <li>Need Help with your TV or Radio reception or using Red Button? Visit the <a href="/reception/"><strong>Reception Advice Help Site</strong></a></li> </ul><p><strong>Errors on Â鶹¹ÙÍøÊ×Ò³Èë¿Ú News website</strong></p> <ul><li>Spotted an error or fault on the <strong>Â鶹¹ÙÍøÊ×Ò³Èë¿Ú News </strong>website? Get in touch via the <strong><a href="/send/u58791314">Â鶹¹ÙÍøÊ×Ò³Èë¿Ú News technical error report form</a></strong>. </li> </ul><p><strong>Other Â鶹¹ÙÍøÊ×Ò³Èë¿Ú websites</strong></p> <p>For all other Â鶹¹ÙÍøÊ×Ò³Èë¿Ú websites not listed above, use our <strong><a href="/contact/comments-feedback/" title="Fault report form">fault report form</a> </strong>to report a technical fault or other error.<strong> </strong>You will need to provide the URL (website address) of the page you were visiting when you found the fault or mistake.</p> <p>When you supply personal details we and our service providers will use the information you give us to respond to your query or comments, to improve our services and for statistical analysis. Your information will not be passed on to any third party.</p> <p>Our global information security team is working hard to protect the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú's information assets, services and products and the confidentiality of audience information. But we're always willing to accept more help and so if you believe you've found a vulnerability on our website, please share it with us using our <a href="/contact/comments-feedback/" title="Fault report form"><strong>fault report form</strong></a>. We will endeavour to respond to your notification as quickly as possible and would like the opportunity to say thank you - so we ask that you please do not share your findings with others until we have had a chance to investigate and report back to you.</p> <p>For full details of what we do with the personal information we collect about you, please see our <a href="http://www.bbc.co.uk/privacy/"><strong>Privacy and Cookies Policy</strong></a>. </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:49:21 +0000 Anonymous 5115 at http://bbc-contact.local How can I get involved in the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Make a Difference campaign on local radio? http://bbc-contact.local/questions/getting-in-touch/make-a-difference <span>How can I get involved in the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Make a Difference campaign on local radio?</span> <div><p>Make a Difference was launched on all 39 Â鶹¹ÙÍøÊ×Ò³Èë¿Ú local radio stations on 17 March 2020.</p> <p>It offers<strong> </strong>advice<strong> </strong>and puts people who need help in touch with volunteers. It also shares details of help and support from organisations and individuals in your area.</p> <p>Each Â鶹¹ÙÍøÊ×Ò³Èë¿Ú local radio<strong> </strong>station has their own contact details and local information, and you can find each station's information on the <a href="/programmes/articles/3yrtgmkfHBbsXfQfYkJp7CF/make-a-difference"><strong>Make a Difference website</strong></a>.</p> <div style="padding: 12px; border: 2px solid #212121; border-radius: 5px;"> <p>If you have a device you’d like to donate to children who are homeschooling such as a laptop, computer, mobile phone or tablet, you can find more information on how to do so here on the <a href="/programmes/articles/5SqHJMTKZx5sYhlltXJvB1Q/the-digital-divide"><strong>Make a Difference website</strong></a>.</p> </div> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>18 April 2020</span> Sat, 18 Apr 2020 15:00:03 +0000 Anonymous 6693 at http://bbc-contact.local How can I comment on a news story? http://bbc-contact.local/questions/getting-in-touch/comment-news <span>How can I comment on a news story?</span> <div><p>If you'd like to suggest a story for Â鶹¹ÙÍøÊ×Ò³Èë¿Ú News to investigate or ask a question, find out how at: <a href="/contact/questions/getting-in-touch/send-a-story"><strong>How can I send a story or contribute to Â鶹¹ÙÍøÊ×Ò³Èë¿Ú News?</strong></a></p> <p>If you have comments on how Â鶹¹ÙÍøÊ×Ò³Èë¿Ú News is covering a story find details on how to do this at: <a href="/contact/questions/getting-in-touch/comment-appreciation"><strong>How can I submit feedback about the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú?</strong></a> </p> <p>To add comments on selected news stories on the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú News website, first make sure you're signed in to your Â鶹¹ÙÍøÊ×Ò³Èë¿Ú account.</p> <p>For information on setting up or using your Â鶹¹ÙÍøÊ×Ò³Èë¿Ú account, visit the <strong><a href="/usingthebbc/account/what-is-a-bbc-account/" title="Using the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú: Creating and Using your Account">Creating & Using Your Account page</a> </strong>on the Using the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú website. </p> <p>You can comment on articles which show the <strong>Comment icon </strong>under or next to the headline: </p> <p><img alt="Screenshot of Â鶹¹ÙÍøÊ×Ò³Èë¿Ú News article showing red comment icon in bottom right corner" src="/contact/sites/default/files/2019-02/CommentNews.png" style="width:283px;height:312px;" /></p> <p>Then scroll to the bottom of the article and select <strong>View Comments</strong>. This will allow you to comment on the article and read comments left by other people. </p> <p><img alt="Comments section of a Â鶹¹ÙÍøÊ×Ò³Èë¿Ú News article" src="/contact/sites/default/files/2019-02/CommentNews2.png" style="width:505px;height:312px;" /></p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:47:48 +0000 Anonymous 5006 at http://bbc-contact.local How can I submit feedback about the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú? http://bbc-contact.local/questions/getting-in-touch/comment-appreciation <span>How can I submit feedback about the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú?</span> <div><h3 style="text-align:left;">Want to send us a comment or compliment?</h3> <p>We appreciate all comments we receive, positive or otherwise – it’s really helpful to know what you think about our programmes and services.  </p> <p>So if you thoroughly enjoyed a particular programme, or want to comment on anything related to the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú, you can use our <a href="/contact/comments"><strong>Comments </strong></a>section to get in touch via webform.</p> <h3 style="text-align:left;">Want to make a complaint?</h3> <p>If you want to make a complaint, please visit the <u><b><a href="http://www.bbc.co.uk/complaints/" title="Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Complaints">Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Complaints website</a></b></u> where you’ll find responses to recent complaints, details of how to complain in writing or by webform and information on the complaints process.</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:49:21 +0000 Anonymous 5125 at http://bbc-contact.local Can I use Live Chat to ask a question about the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú? http://bbc-contact.local/questions/getting-in-touch/live-chat <span>Can I use Live Chat to ask a question about the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú?</span> <div><p>If you can't find the answer you're looking for, you can now reach out to us using our <strong>Live Chat </strong>feature, where you can talk to one of our team in real-time.</p> <p>Our Live Chat agents will be happy to help, and if they don't have the answer, will advise how you can best get in touch.</p> <p>To start a Live Chat, simply click on <b>Get More Help </b>below, and then press the button that appears on the right-hand side of the page. If the button isn't showing up, it might mean that all of our agents are busy helping out other people.</p> <p>If you'd rather not wait, you can always submit a form by clicking on the <strong>Get More Help </strong>button<strong> </strong>and we'll be in touch</p> <p>After the chat you'll be asked to fill out a short survey, and we'd be grateful for the feedback.</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>29 April 2020</span> Wed, 29 Apr 2020 08:05:03 +0000 Anonymous 6719 at http://bbc-contact.local How do I make a request for information under the General Data Protection Regulation (GDPR)? http://bbc-contact.local/questions/getting-in-touch/request-gdpr <span>How do I make a request for information under the General Data Protection Regulation (GDPR)?</span> <div><p>The<strong> General Data Protection Regulation</strong> (GDPR) gives individuals a right to request access to personal information held about themselves. Like the right to information under the <strong><a href="http://www.bbc.co.uk/foi/" title="Â鶹¹ÙÍøÊ×Ò³Èë¿Ú: Freedom of Information">Freedom of Information Act</a></strong>, the right under GDPR is subject to exemptions which may affect our ability to supply information; each case will be dealt with on an individual basis. </p> <p>For more information and to find out how to make a request, visit the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú’s <a href="/privacy/" title="Using the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú: Your Information and Privacy"><strong>Your Information & Privacy pages</strong></a>.</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:47:48 +0000 Anonymous 5021 at http://bbc-contact.local