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Posted by RobertWillow (U13902261) on Saturday, 4th April 2009
The HSBC call centre has a comforting maternal voice to take you through the stages. I'm beginning to think she sounds very like our Peggy. Are they related? I think we should be told.
Perhaps this is subtle psychology by HSBC - they think that you think you're more likely to get a loan from Peggy.
But remember - you're not family (or are you?)
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