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People's champion Dominic Littlewood comes to the aid of consumers stuck in a nightmare that has taken over their lives. Dom works to solve the problems, get people their money back, and get companies to change their policies to stop anyone else getting in to the same predicament. Plus he explodes consumer myths and offers top tips to stop you getting done.

Dom takes on the workmen after a house that has cavity wall insulation, put in using the government's Warmfront scheme, ends up riddled with dry rot - a rotten floor, and mouldy walls. Plus, how to spot a dodgy plumber: a whistleblower reveals the tricks of his trade.