Episode 4
Now nearly halfway through their training, Michel Roux takes his group into the world of five-star hotel service on a busy bank holiday weekend.
Michel Roux is on a personal mission - to take eight young people who have never considered a career as front-of-house restaurant staff, and prove to them that it is an industry that can change their lives. In just two months, he wants to take his trainees from the high street to the high end - learning skills that will enable them to take over service at his own two-Michelin-starred restaurant. Ultimately Michel will choose the best two trainees and award them life-changing scholarships.
Now nearly halfway through their training, Michel takes his trainees out of the restaurant, and into the world of five-star hotel service. Over a busy bank holiday weekend, the trainees' challenge is to serve the high-paying guests at an exclusive country house hotel in the heart of Dartmoor, where the motto is 'the guests can have what they want, whenever they want it'.
Some of the trainees, like Ashley and Brooke, are eager to show Michel how much they want one of the two scholarships he will be ultimately awarding. They throw themselves into meeting and greeting the high-paying guests, the 24-hour room service and the challenges of formal dining.
But for other trainees, the demanding guests and the opulent surroundings make them question whether a career in high-end service can ever be for them. Single parent Nikitta feels out of place and ill at ease. Privately educated James bristles when asked to serve a family in the intimate setting of their own guest chalet; 'I feel like their servant'.
Michel wants his trainees to pull together and take over a very special evening service; the hotel guests all wish to dine al fresco. Out on the terrace every mistake will be amplified and there is nowhere for the trainees to hide.
Last on
Clips
-
Michel is not happy with Ashley's cheese service
Duration: 01:16
-
Tom and Ashley get a cheese trolley lesson
Duration: 01:15
-
Michel and Fred's tips on greeting guests
Duration: 03:25
Credits
Role | Contributor |
---|---|
Producer | Emma Walsh |
Director | Emma Walsh |
Broadcasts
- Thu 20 Jan 2011 20:00麻豆官网首页入口 HD & 麻豆官网首页入口 Two
- Fri 21 Jan 2011 01:15麻豆官网首页入口 HD
- Tue 25 Jan 2011 19:00
- Wed 26 Jan 2011 03:20
- Sat 16 Apr 2011 01:55
- Sun 9 Mar 2014 13:00麻豆官网首页入口 Two except Scotland
- Sun 9 Mar 2014 18:00麻豆官网首页入口 Two Scotland
- Sun 5 Apr 2015 11:30
- Thu 19 Nov 2015 13:00麻豆官网首页入口 Two except Wales
- Fri 20 Nov 2015 13:00麻豆官网首页入口 Two Wales