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Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had a raw deal - and try to get their problems resolved.

In this episode, they ask why people living in areas with only slow broadband speeds should have to pay the same price as everyone else for a service they are not getting, and meet the villagers so fed up with being unable to get online, they took matters in to their own hands.

Plus, the student hit with a 1,500 pounds bill after his phone was stolen, when he could prove he had not made the calls, more advice from the Rip Off Britain pop-up shop, and a man who paid 6,000 pounds for high street hearing aids but now wonders - could he have got something similar for free?