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Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had a raw deal - and try to get their problems resolved.

Among today's stories, a woman whose bank has told her she owes more than six times as much as she thought she'd borrowed, why one couple's plans for retirement have left them relying on their son to pay the bills, and how pensioners encouraged by their bank to invest in a product described as low risk have ended up losing their money.