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Dominic Littlewood comes to the aid of ordinary people who are having a consumer nightmare. Dom hears from seven people who all have complaints about a van hire firm which won't refund their deposits. He takes up the fight and finds out what we all need to know about our rights when it comes to leaving deposits. But will he be able to get seven people their money back?

Plus, Rani Price meets an industry insider who gives us the lowdown on the dirty tricks used by dodgy estate agents, and we hear the inspirational story of how one man made sure his entire village got the best deal for their oil.