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Digby Jones rolls up his sleeves and sets about helping secure the future of a medium-sized business, Hereford Furniture. This family-owned company with over 40 employees makes and sells home furniture but it has recently recorded a loss and this has to be tackled if its future is to be secured. It is ambitious and keen to succeed but, like all businesses, it has problems that need addressing. Are they making the right furniture? Should they change direction? And how do they manage change? And that is where troubleshooter Digby Jones can help.

While Digby always has the best interests of the companies in mind, expect ruffled feathers and bruised egos as he gets stuck in and delivers his analysis and advice. Under Digby's expert guidance and over several months, problems are isolated and tackled, experts are called in and big decisions made.

Lord Digby Jones knows all about success. He has risen from working in his parents' corner shop in Birmingham to the House of Lords by way of time at some of Britain's most high-profile manufacturing companies. He is the ideal person to help three British companies realise their full potential.

Hereford Furniture has granted Digby access all areas, over five months. To really succeed in the cut-throat world of business, they will have to be at the top of their game; efficient, focused and flexible. But are they willing to learn how from Digby and can he really improve their fortunes? Do they think his advice is even right?

Digby Jones believes small and medium-sized businesses such as these are vital to the nation's fabric. They provide jobs and their taxes help fund the schools and hospital we all use. So we all have a stake in their success. But don't expect it to be easy!