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The team investigate more situations where viewers say they've had a raw deal.

Including the case of a couple whose travel insurance claim was turned down for an astonishing reason - they hadn't disclosed a close relative's health details that they hadn't even been aware of. Plus, a test to see if the best known comparison sites really deliver the range of deals you might think, and why even when someone else is to blame for any sort of car accident, it's still you that will end up paying the price.

Plus, an online-only company accused of offering its cheaper prices at the expense of customer service, and more advice on how to make sure your money's getting you what you expect.