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Consumer series. In this episode, why it's perfectly legal for a company that owes you money to shut down and reopen under a new name. Plus behind the scenes at Citizens Advice.

Angela Rippon, Gloria Hunniford and Julia Somerville investigate situations where viewers feel they've been let down or left out of pocket, with unmissable advice on what to do if you end up losing out.

In this episode, why it's perfectly legal for a company that owes you money to shut down and reopen under a new name, the seaside residents taking a stand against higher bills from the council and the talent competition that hasn't given out prizes to the winners. Plus more from the Rip Off Britain pop-up shop in Liverpool and behind the scenes at Citizens Advice.

45 minutes

Last on

Thu 30 Oct 2014 09:15
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Music Played

Timings (where shown) are from the start of the programme in hours and minutes

  • 00:02

    Michael Brook

    Red Shift聽

  • 00:04

    James Blunt

    So Long Jimmy聽

  • 00:10

    Stephen Fretwell

    Dead

  • 00:12

    Foals

    2 Trees

  • 00:12

    Cherry Ghost

    Mary on the Mend聽

  • 00:14

    The xx

    Night Time

  • 00:15

    John A. Glover-Kind

    I Do Like to Be Beside the Seaside聽

    Orchestra: The Silver Screen Orchestra.
  • 00:20

    Matchbox Twenty

    Put Your Hands Up

  • 00:21

    Mark Turner

    A Long Way From Home聽

  • 00:26

    Donald Bridger

    Airbourne Division聽

  • 00:29

    Foals

    What Remains

  • 00:30

    Francis Turner

    Better Half

  • 00:34

    Darude

    Sandstorm

  • 00:34

    The 5.6.7.8鈥檚

    Woo Hoo聽

  • 00:34

    The xx

    Islands

Credits

Presenter Gloria Hunniford
Presenter Angela Rippon
Presenter Julia Somerville
Executive Producer Rob Unsworth
Executive Producer Carla-Maria Lawson

Broadcast