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Is That Call From Your 'Bank' a Bit Fishy?

The new fraud of telephone number spoofing, more compensation for bank customers, comparison websites under fire, and are pension providers ready for April's pension revolution?

"Number spoofing" fraud. That's when your "bank" calls you and tells you that must urgently transfer funds to another account. The caller's number seems genuine on your 'phone display, but it has been "spoofed" or manipulated. Only later do you find out that the man from your "bank" is a con artist and you have lost thousands of pounds. Money Box hears from a victim of this scam, why the bank won't replace the funds and what could be done to avoid or prevent this new kind of fraud.

Is the pensions industry ready for the biggest shake up in a generation with the advent of Pension Freedom from April? Money Box talks to some of the people getting ready for the revolution.

Have you being paying for a bank or credit card security scheme? If you bought a card security product called Card Protection, Sentinel or Safe and Secure Plus then you could be one of 2 million bank customers eligible for compensation. Money Box looks at how much can be claimed and how.

And MPs will next week call energy market comparison websites to account. Money Box finds out what's firing up the energy select committee chairman, Tim Yeo.

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30 minutes

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  • Sat 31 Jan 2015 12:04
  • Sun 1 Feb 2015 21:00

The Death of Retirement

The Death of Retirement

Money Box explores what retirement might look like in the future,

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