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Cashing In follows a year in the lives of the staff and customers of Cash Converters, the biggest second-hand retailer and pawnbroker in the world. The most extreme retailers on the high street need to turn a profit, which means selling everything from TVs and expensive guitars to mobility scooters and hoovers, as well as dealing with fraudsters, shoplifters and customers desperate to raise every penny they can.

Store manager Harry decides to put in place a cunning new plan to whip the staff into a sales frenzy, while Elaine sells her fridge to raise ten pounds, a family tragedy means one couple need to suddenly raise funeral expenses, and the staff try to stall a phone thief so the police can arrest him.