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Episode 15

Episode 15 of 20

Consumer series. A tragic event highlights a common mistake made with holiday cover, and the team open up a pet clinic after a rise in complaints about insurance.

Disastrous experiences when the worst happens - and the problems getting them resolved - are the focus of this edition of the consumer investigation series presented by Julia Somerville, Angela Rippon and Gloria Hunniford.

A tragic event highlights a common mistake made with holiday cover, and a family reveals how for 11 years they've been battling to get the cracks appearing in their home sorted. Also, the team open up a pet clinic after a rise in complaints about insurance for our four-legged friends. And after a car accident broke one woman's back and left her unable to work, why wouldn't her insurance pay out?

45 minutes

Credits

Role Contributor
Presenter Angela Rippon
Presenter Gloria Hunniford
Presenter Julia Somerville
Executive Producer Rob Unsworth
Series Producer Caroline Short

Broadcast