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Julia Somerville, Angela Rippon and Gloria Hunniford investigate more of the travel and holiday problems viewers have asked them to look into. Today, they get to the bottom of why if you suddenly have to cancel a holiday the travel company so often refuses to refund a penny - even if there is still plenty of time to sell it to someone else. As a couple reveals how even the most devastating diagnosis didn't allow them to cancel without losing out, a man who took on the industry and won explains how he did it.

Plus why a family that spotted a mistake with their flights just minutes after booking still ended up with a whopping charge to change them, and travel expert Simon Calder has tips for exploring the Greek islands.