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Episode 2—Series 4

Call handler Elly tackles an increasing volume of calls.

Paramedics Debbie and Shaun try to persuade a homeless man to go to hospital.

A specialist paramedic attends a machete attack but his less urgent jobs are as troubling.

A West Midlands Ambulance Service specialist trauma team are called to a brutal stabbing.

Extra staff are brought in on New Year's Eve, but the night does not go as planned.

A day shift takes an unexpected turn for two West Midlands Ambulance Service paramedics.

7/8 Two brothers battling with addiction strikes a personal chord for paramedic Nina.

6/8 Justin helps deliver a baby, goes to a prolific caller and surprises a drunk patient.

5/8 A call comes in from a terrified mum whose toddler is fitting.

4/8 A specialist team is dispatched to a serious car accident in Warwickshire.