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Today, the mystery mobile phone charges that have left many viewers out of pocket, and the shocking story of a professional dog walker caught on camera mistreating a dog.

Gloria Hunniford, Julia Somerville and Angela Rippon continue their special week of live programmes, lifting the lid on the consumer issues that have left viewers short-changed.

On today’s show, the mystery charges appearing on viewers’ mobile phone bills. They say they’ve been left out of pocket despite having no knowledge of agreeing to the payments. And the truly shocking story of a professional dog walker caught on camera mistreating a dog. Is it time for the industry to be regulated?

As ever, the pop-up shop is open for business, with a panel of experts ready to answer your questions on the spot.

44 minutes

Credits

Role Contributor
Presenter Julia Somerville
Presenter Angela Rippon
Presenter Gloria Hunniford
Series Producer James Kane
Executive Producer Rowland Stone
Executive Producer Rob Unsworth

Broadcast