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Series following paramedics from the Scottish Ambulance Service as they respond to 999 calls across the country.

In Ayr, Dan and Mícheál are called to a suspected heart attack in a block of flats. However, when they arrive, it becomes clear the patient is in good health – if intoxicated. The crew try their best to treat the man, but he does not want to go to hospital.

In Inverness, Stuart and Leslie need to get a patient with heart problems to hospital as quickly as possible, while in the control centre in South Queensferry, call handler Sarah deals with a patient who may have overdosed on 'street valium'.