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Holly & the team get stuck in to some of your consumer woes, from flights to cars and postal issues. We also get a look behind the scenes at the Consumer Council, where their team has recently hit a milestone of claiming a huge amount of money back for customers.
On the week President Trump takes office for his second term, the First Lady, Melania Trump, has launched her own cryptocurrency. Professor Rachel O鈥橠wyer, expert in digital culture, explains why high profile people are doing this, and what the attractions and risk are for consumers.
We keep in touch with David and Hilary, who are waiting for work to begin to repair their family home after a burst pipe forced them to move out.

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