Main content
Series 1
Fly-on-the wall documentary series following the ups and downs of Swansea call centre CEO Nev Wilshire and his staff of extraordinary characters.
On iPlayer
Not available
Supporting Content
Behind the scenes at the Call Centre
Find out more about life at the Call Centre from location producer who was tasked with finding the ideal call centre, and series producer who brought it to our screens.TV blog: My initiation
"His eccentric ways even extended to the production crew" -