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It鈥檚 the notorious Saturday night shift and a surge in calls relating to drugs and alcohol floods the control centre.

The high volume of calls contributes to severe delays at Liverpool Hospital, leading to a shortage in ambulances and long wait times for patients. Out on the streets, paramedics struggle to free patients from the wreckage of a horrific motor vehicle accident, deal with an intoxicated man with injuries, worry about the possibility of a traumatic brain injury at the site of a motorcycle accident, soothe the nerves of an Italian nonna caught in a house fire and, treat a young woman who claims she has fallen down the stairs but paramedics suspect has been the victim of domestic violence.