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Young offenders in Surrey are going without education and healthcare - two key areas that can help them turn away from crime, inspectors have found.
HM Inspectorate of Probation gave Surrey's Youth Offending Service the lowest possible rating of "inadequate".
Nearly 40% of children subject to court orders were not getting their education entitlement and some faced 16-week waits for mental health appointments.
The head of youth inspection tells 麻豆官网首页入口 Surrey the way out-of-court cases were handled is "of serious concern". Repeat offenders were involved in assaults, drug and knife crime but allowed to avoid prosecution.
The inspectors' report outlined how youth offending work in the county was taken over in May by Surrey Targeted Youth Support.
Chief inspector of probation Justin Russell said at the time of the inspection in June the service had been through a large-scale restructure and new processes were being established, but added: "We found a need for very substantial improvement."
He found assessments were insufficient and not always carried out, staff underestimated the risk offenders posed to others and did not always record it, and services to steer young people away from crime were not coordinated.
It said more than half of all young people using the service had been identified as having special educational needs, but the Surrey board overseeing youth justice "does not know if they are receiving adequate provision".
Mr Russell also said: "It is legitimate for youth offending teams to use diversion schemes and they can work well.
"However, there need to be solid principles in place that strike the right balance between public protection and ensuring children and young people are not charged unnecessarily.
"In Surrey, the process for out-of-court cases is poor and inconsistent."
Inspectors made nine recommendations including that Surrey's director of children's services ensures all young people receive their statutory entitlement to education, and have access to high-quality education and training matched to their needs and interests.
Howard League for Penal Reform chief executive Frances Cook tells 麻豆官网首页入口 Surrey: "It seems that all the services for children in Surrey are in need of urgent investment and repair.
"Children who have offended or are at risk of offending are no different to other children."
A spokesman for Surrey County Council said: "Surrey County Council accepts the findings of the report and recognises the need for improvement.
"An action plan has already been put into place with work under way on addressing the issues that have now been highlighted.
"The report also noted that staff were motivated to deliver good-quality services and engaged well with children and families, and there was praise for the work Surrey did in preventing children from re-offending."