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Katia is a 24 year old artist living in Brighton. Two years ago a close friend died and it affected her hugely. The grief triggered an attack of acne, which she never struggled with before. She’s been left with scarring that makes her extremely self-conscious. Convinced that people are staring at her skin, Katia has always shied away from finding love and has never been on a date.

In the salon, Sophia finds out that Katia cuts her mousy blonde hair herself and hides in oversized coats. When she lost her friend she lost her self-esteem, and now two years later she wants to press the re-set button. With Katia’s dream hair colours as oranges and reds, Sophia’s vision for her make-over is a bright orange style, a bold cut to enhance her fringe and clothes to really get her noticed.

As Twinks talks all things fashion, we learn that Katia has a love of monochrome and bohemian style dresses but has never had the courage to wear anything bold or bright before. As Katia never wears make-up, MUA Bernicia shows Katia how to not let her skin hold her back by giving her a flawless base.

Katia arrived as someone who wanted to hide and left as someone ready to be looked at – finally looking on the outside how she feels on the inside.