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With hospitals and care homes seeing fast turnovers of staff, many clinicians don鈥檛 get the chance to learn about their patients or residents lives. But a start-up in the US called MemoryWell is hiring professional writers to create short biographies. At one care facility in Maine it's greatly improved the lives of patients and staff.

A film for People Fixing the World

William Kremer
Camera - Jason Nelson
Producer - Richard Kenny