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Consumer champ Matt Allwright explains your rights on bailiffs. He tells us why 1 in 3 people contacted during the cost of living crisis have experienced behaviour from bailiffs that's broken the rules. And he's arming us with the info to stand our ground, including why unexpected collectors at the door can be turned away.

To watch this with subtitles, head to 麻豆官网首页入口 iPlayer and search for Morning Live from 31/01/24.