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Holly Hamilton presents the series that gets the answers, rights the wrongs and makes things better for consumers everywhere.

Small business owner Clem explains how social media scammers are targeting traders, as well as customers, and reveals some of the scams she鈥檚 dodged recently.
David, Luke & Hilary give us an update on their home insurance issues, while listeners Ann & Frank tell us about their efforts to get compensation for their complaints.

If you have a story or experience you want to share email cfb@bbc.co.uk

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18 minutes

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