Information for third parties regarding changes to Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Live radio streaming

This information is for third party providers. If you are a Â鶹¹ÙÍøÊ×Ò³Èë¿Ú radio listener, please visit: Changes to live Â鶹¹ÙÍøÊ×Ò³Èë¿Ú radio streams.

The work the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú is undertaking is being done to ensure that the distribution of Â鶹¹ÙÍøÊ×Ò³Èë¿Ú live radio streams meets the conditions of the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú distribution policy and in particular delivers value for audiences. We believe that accessing content through Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Sounds provides audiences with the best experience. It offers a convenient and cost-effective way of accessing all of the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú’s audio content across a wide range of devices. In addition, on Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Sounds we can help audiences discover other content we have made for them, as well as allowing us to provide personalisation, and offer recommendationsÌýetc.

On third party platforms and devices where Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Sounds is currently not available, we may be able to supply radio streams to those third parties where they are able to meet the reasonable conditions of the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Distribution Policy - which are reflected in the criteria of our distribution agreement. By taking this approach, we aim to ensure that our reasonable conditions are met in a consistent way by third party carriage partners.

After the current changes have been implemented the following will apply:Ìý
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a) Native playback of Â鶹¹ÙÍøÊ×Ò³Èë¿Ú radio within web and mobile aggregator streaming apps will no longer be possible, however audiences will be able to access all Â鶹¹ÙÍøÊ×Ò³Èë¿Ú audio content on the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Sounds mobile and web applications.ÌýThere may be instances of Â鶹¹ÙÍøÊ×Ò³Èë¿Ú radio being accessed via aggregator apps, but playback of the radio streams will take place with the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Sounds product, as per the existing Radioplayer mobile app solution.

b) Where audiences are using internet radio/connected devices that do not have Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Sounds available we are working with third parties to minimise disruption to audiences. We will endeavour to maintain existing integrations of Â鶹¹ÙÍøÊ×Ò³Èë¿Ú radio streams where they are made available as part of a device’s native internet radio solution where that is compatible with our UK Public Service Distribution Policy conditions, and;Ìý
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c) Directories and software solutions that enable individual users to directly access streams to add their connected devices will not be supported.ÌýThis is for a range of reasons related to the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú’s obligations under the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Distribution Policy, including ensuring our streams are not used in non-compliant ways.

In these instances, alternate solutions for accessing Â鶹¹ÙÍøÊ×Ò³Èë¿Ú radio will remain available to audiences – the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Sounds application for mobile and web will remain unchanged, and for connected internet radio devices users will be able to tether Â鶹¹ÙÍøÊ×Ò³Èë¿Ú Sounds to their devices using Bluetooth, AirPlay or Chromecast.ÌýAlternatively Â鶹¹ÙÍøÊ×Ò³Èë¿Ú stations will remain available on FM and DAB and, where possible, through native internet radio solutions.

Beginning in May 2022 we started communicating the changes to aggregators and device manufacturers, where we were aware they were using our streams. Ìý
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Changes to the streams began on 6 September and were applied to Radio Shetland, Radio Orkney, and Radio Wales Extra. On the 19 September 2023 we rolled out this change to all other nations and local radio stations. On 26 September we changed Radio 2.ÌýOn 3 October, we rolled out the change to our remaining national stations.Ìý

Enquiries from third party providers can be made by contacting the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú’s carriage team.

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