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101 non-emergency number

Monday 19 November at 6.32pm
(repeated Sunday 25 November at 6.31am)

The clock is ticking for a Welsh crime-busting helpline after the Home Office pulled the plug.

The 101 pilot of a single non-emergency number in Cardiff has - by most measures - been a success and there were hopes that it could be expanded across Wales.

But now the line will go dead early next year unless alternative sources of funding can be found.

The partners in the scheme meet this week to begin the task of trying to find the annual £1.5 million running costs of the state of the art call centre which has helped deliver a dramatic reduction in the number of inappropriate 999 calls made to the police in the capital and allowed the redeployment of 25 officers to neighbourhood policing duties.

But those involved in the scheme admit that it will be tough to put a rescue package together without the help of the Welsh Assembly Government.

This week, Eye on Wales investigates the numbers game.


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