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Free advice services including Citizens Advice are laying off staff just at the time that legal aid is being withdrawn from a whole lot of areas including disputes about benefit payments and housing. We look at the findings of the Low Commission. There's an update on our investigation into how customers of an energy company are being transferred without their knowledge. Because they can't or won't pay their bills. Plus, we look at the singles holiday market. For many, it's a chance to leave the husband or wife at home while others don't get what they were expecting.