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Episode 5

Episode 5 of 20

Consumer series. The team investigate why the courier deliveries to one man's shop continually arrive broken with a test revealing how roughly they must have been treated.

Gloria Hunniford, Angela Rippon and Julia Somerville get to the bottom of more viewers' consumer complaints, investigating why the courier deliveries to one man's shop continually arrive broken - with an unusual test revealing how roughly they must have been treated for that to happen.

Plus the team explore whether extended warranties are worth the money, find out why a vehicle fire left its owner hundreds of pounds out of pocket, and meet a woman whose wedding dress has disappeared without trace; why do none of the companies involved in transporting it have any idea what's happened to it?

There's also plenty of invaluable consumer advice - and plenty of hints and tips from the experts at the Pop-Up Shop in the West Midlands.

45 minutes

Handy Factsheets straight from the Rip Off Britain Pop Up Shop

In today's episode legal expert Gary Rycroft donned a hard hat to dish out advice at our Pop Up Shop in the West Midlands.聽 Gary was chatting to shoppers at the Merry Hill centre about how to make sure that when you book any sort of tradesman everything goes to plan.

You can download a copy of his advice .

Credits

Role Contributor
Presenter Gloria Hunniford
Presenter Angela Rippon
Presenter Julia Somerville
Series Producer Chris Walker
Executive Producer Rob Unsworth
Executive Producer Carla-Maria Lawson

Broadcasts