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Self-Checkout, Borrowing from Relatives, Home Adaptations

Why is Morrison's bringing back more staffed tills? And why borrowing from friends and relatives is on the rise. Presented by Winifred Robinson.

The backlash against the self-service till is starting. The supermarket, Morrisons, says it is to bring back staffed express tills, because its research has found some of its customers prefer not to use them. Their research found two-thirds of shoppers worry they will hold up queues in store, as they wait for staff to override machines.

Borrowing from friends and family is on the rise. We now owe around a quarter of a billion pounds to loved ones. We hear the perks and pitfalls of borrowing from those you know.

And the families who have moved into newly-built homes - but have been waiting more than seven months for a phone and internet connection.

Presented by Winifred Robinson
Produced by Natalie Donovan.

Available now

45 minutes

Chapters

  • Borrowing From Family

    There's been a rise in the amount being borrowed from loved ones

    Duration: 07:19

  • Self Check Out Tills

    Morrisons are to install more manned tills because customers dislike self serve machines

    Duration: 02:40

  • Home Adaptations For Disabled People

    Two-thirds of councils are failing to make alterations within the legal time frame

    Duration: 06:19

  • Blood Money

    A couple whose son was killed in Dubai are still owed blood money from the courts there

    Duration: 07:10

  • Drones

    There are calls for more regulations for drone users - what do enthusiasts think?

    Duration: 07:08

  • BT Openreach

    拢50m investment as families wait 7 months for phone and broadband

    Duration: 07:15

Broadcast

  • Thu 30 Apr 2015 12:15

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