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Call You and Yours: Have you lost trust in our airlines?

Call You and Yours: Have you lost trust in our airlines?

Call You and Yours: Have you lost trust in our airlines? Email: youandyours@bbc.co.uk

Ryanair is cancelling around 40-50 flights every day for up to 6 weeks. It could affect up to 400,000 passengers. The company says it's "messed up" the planning of pilot holidays, but other reports suggest Ryanair has lost 140 pilots to a rival, Norwegian Air.

It's not just Ryanair who have let passengers down recently. Earlier this year British Airways suffered a computer glitch meaning hundreds of flights were cancelled. Some customers are still waiting for compensation.

Here on You and Yours listeners write to us about airlines who've cancelled flights, delays, lost luggage, hidden credit card fees, refusal to pay out compensation, little help for disabled customers who've requested special assistance and poor customer service.

Have you lost trust in our airlines?

Email youandyours@bbc.co.uk. Include your phone number so we can call you back.

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Tue 19 Sep 2017 12:15

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  • Tue 19 Sep 2017 12:15

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