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Dame Patricia Routledge recalls how the character of Hyacinth Bucket first entered her life and looks back on the part she played in bringing to life one of TV’s most formidable comedy characters. She describes the pleasures of working with her fellow cast members, shares her thoughts on why Hyacinth’s husband Richard endured all the years with his social-climbing wife, and explains why – despite her fondness for every element of the programme – it was she who eventually decided to call time on the show, when all others would have loved for it to continue.