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My hard drive's got a Shayne Ward up its Sugababe

Dom | 15:50 UK time, Monday, 25 September 2006

Dominic Byrne

Hello. My name's Dominic Byrne and I'm a computer hater. This is a controversial topic as the only way you can read this blog is of course by actually using a PC, but i will not be moved. I've been having news computer problems and without getting bogged down about names etc.... it's all pants

It's not just the computers themselves that are rubbish, it's the very "clever" people, usually men, who work in the computer support centres up and down the UK. They're not like us. Some of them can go without water for five weeks. Some even think Jonny Vaughan is a good DJ. And most are called Steve.

When you have a problem with something in life, you phone up or speak to an expert in that field and the problem is fixed. Car doesn't work? Phone the garage. My back hurts? Phone the doctor. Computer doesn't work? Phone computer support, speak to Steve and get him to quote 412 random instructions to you and then get you to "Turn it off and on again".

Now, this could just be me. I'm not very good at PC issues and have techno-fear but surely computers should be made more simple. So here's my idea. Every component that could possibly go wrong inside a computer usually has a number. Makes it very confusing. So... swap the number for the name of a pop star!!

"Hello Computer support? Hi - my computer doesn't work"
"no problem. I think what's happened is that your Lemar has got corrupted by the Dido-connector. I'll get Steve (always Steve) to reboot from the main Arctic Monkey and we'll go from there"
"Great. Bye"

Just a thought.

Hope your computers are trouble free and your life is beautiful.

CNTRLALTDELETE,

Dom

°ä´Ç³¾³¾±ð²Ô³Ù²õÌýÌýPost your comment

  • 1.
  • At 06:43 PM on 25 Sep 2007,
  • Jean Robinson wrote:

The Egg Heads programme aired on Sept 25th had a question about "Who was the fifth Beetle" We all know it was George Best but they showed the correct answer as being 'George Martin. How can the Â鶹¹ÙÍøÊ×Ò³Èë¿Ú get something so wrong - can I get a job at your station please.

  • 2.
  • At 10:21 PM on 04 Oct 2006,
  • Barry wrote:

As a computer user and IT support person who ISN'T called Steve, can I make some simple suggestions to people having problems with PCs running Microsoft Windows (any version):

1) Ignore what ANY support person called Steve says.

2) Shut down your PC.

3) Unplug all cables.

4) Pick up all items and dispose of them out of the nearest window / in the nearest dustbin.

5) Go and buy yourself an Apple Mac.

6) Enjoy using a computer that works.

7) Revel in the fact that you'll never need to phone any "Steves" again.

Hope that helps Dom (and others). Switch to a Mac and you will NEVER want to go back to Windoze and all of its problems, viruses and security holes.

Cheers
Barry

  • 3.
  • At 05:31 PM on 02 Oct 2006,
  • Faye Wright wrote:

hmmmmmm.

not sure i like your comment: it's the very "clever" people, usually men,

I work on a IT helpdesk, and i am most def a lady!!!!

still love your egg head!!!

faye

  • 4.
  • At 08:11 AM on 29 Sep 2006,
  • Tracee Smith wrote:

Hi Dominic,

You have an egg for a head and I think you're GREAT!

:-)

  • 5.
  • At 10:28 PM on 28 Sep 2006,
  • Gareth wrote:

Dom,

I have problems with technical support people too, and I work with them !!
By the way, come on the Reds.
Cheers Dom keep up the good work.

  • 6.
  • At 09:22 PM on 28 Sep 2006,
  • Ally wrote:

HI Dom,

Why is it everyone is coming out with the same jokes, ie. my Kylie stopped working so I phoned 'Steve' and he told me to re-boot my Rick Astley etc. etc.etc. People are so fabulously inane and unimaginative aren't they?

Never mind, my foliclly challenged friend. Keep up the good work,

Ally

  • 7.
  • At 04:28 PM on 27 Sep 2006,
  • Chloe wrote:

Hi dom,
You are very contraversial aren't you?
love chloe xxx

  • 8.
  • At 03:49 PM on 27 Sep 2006,
  • scott baker wrote:

hey hey. This is a wee message for Dom unrelated to the blog. I think your good on the show dom, but I think the one road travel feature is dyin a bit now. I'd like to know if I'm the only one thinkin this or not. I also think ya should sneak up on chris with that hair trimmer with no adapter on it. just give him a baldy patch at the back.

cheers

  • 9.
  • At 12:29 PM on 27 Sep 2006,
  • Sadie Tutton wrote:

Hello Dom

Great Idea! The last time I rang IT support, I fixed the problem myself (My Joss Stone was not connected to the Rudebox) and then told the bloke (Steve) how I'd done it - I think IT Support bods are grossly overrate(In my opinion)!

  • 10.
  • At 09:32 PM on 26 Sep 2006,
  • Aneesha wrote:

Dom,
Gett the dummies guide to computers...that should sort you out!!
x

  • 11.
  • At 01:25 PM on 26 Sep 2006,
  • Jamie Lancaster wrote:

Dom,

As you have an egg for a head then I thought that you should be good at computers.

Ah well, appears not all egg heads are cracked out to be computer geeks.

However if you do need a computer then rather than using pop stars names just use politicians. You could buy the Tony Blair computer - most likely to be found in the bargain corner and most likely to be obsolete.

Cheers

Jamie

  • 12.
  • At 01:21 PM on 26 Sep 2006,
  • Michelle wrote:

Dom,

I hate computers too but the sad truth is I'm in IT Support! I think I'm getting a hold of this technical stuff but it took a while for me to figure out that the coffee cup holder is in fact the CD thingy. I've been winging it for a while now but it won't be long before I get found out.

NumLock

  • 13.
  • At 12:20 PM on 26 Sep 2006,
  • El Burto wrote:

I work in the motor trade supplying parts to mechanics and i am in the same boat as in if a mechanic comes to me and asks for a hydroponic transistor leg all i can do is give a blank expression and ask someone who actually does know.

i think all car parts should be renamed to things like food i.e instead of the afor mentioned part they ask for a steak and kidney pie with mushy peas and chips much easier to understand!

or to make things eisier we should use species of fresh water fish so instead fo a hydroponic transister leg you would ask for a trout or a chubb or something thanks for your time i hope i made someones life easier in soem way even though i havnt actually done nuffink.

qwertyuiop!

  • 14.
  • At 12:10 PM on 26 Sep 2006,
  • janine from sunderland wrote:

My Lord

Dominic you feel my pain - our office has had non stop problems from our computers over the last few weeks and I have lost the will! I have just only managed to get onto the internet to read this and no doubt it will kick me out within minutes. I backup your idea 100% and lets hope all of the ICT offices everywhere rename each excel spreadsheet 'Bruce Springsteen!'

  • 15.
  • At 11:50 AM on 26 Sep 2006,
  • Steve wrote:

As an IT support person who is honestly called Steve, can I ask people to make my life simpler in several ways?

1) Don't use Apple Macs. While fine in small groups, they are the very spawn of the devil when they gang up.

2) When calling to report a problem, please understand that saying "My computer isn't working" or words to that effect (often with added c*** and bol***ks etc) is often not a particularly helpful thing to say.

3) Sometimes (well, quite often really) things go wrong for no reason and we can't explain why. They come back after a little while, which is why turning off your pc and then turning it on again often helps.

4) Shouting doesn't help (although hitting the pc - not hard - sometimes does and is very theraputic)

Hope this helps. If not, call back and I'll og it for you.

Cheers,

Steve

  • 16.
  • At 06:12 AM on 26 Sep 2006,
  • Sophie wrote:

Hi Dom,

Great idea! Might help us remember what is what in that computer box!

I used to get so many problems on my pc just like you, and it's annoying to ask for help all the time. Now I switched to Mac the problem nearly never happened. Most of the time they solve themselves or I can find the solutions online. At worst there are always people to pick your Rudebox up and fix it, just a phone call away. There are basically no problems in switching, especially for computer ignorant like you and me (and probably Dave)! Give it a shot!

  • 17.
  • At 08:34 PM on 25 Sep 2006,
  • wrote:

Ah I.T Support - right up there with Traffic Wardens in my eyes.

You never see either of them until...

a) You double park
b) Your pc falls on it's botox.

They should both carry a scythe as they are nothing but messengers of doom.

I think they must hang out at the same bars comparing notes on the hapless souls they have destroyed with their words of despair...

"I'm sorry sir, thats a £30 fine" "I'm sorry sir, that a £30 fee for me answering this call, oh and by the way, your pc is sh*gged"

Pervalism by M.E Ellis/www.wildchildpublishing.com

  • 18.
  • At 08:31 PM on 25 Sep 2006,
  • wrote:

I am getting more anti-computer each and every day. I'm tired of 'corupt files' and having to reinstall programs all the time. I spend more time fixing my computer than using it. Computers hate me, and I now hate them back.

But just when I thought I could avoid computers forever this blog came along and now I feel compelled to read it.

  • 19.
  • At 07:27 PM on 25 Sep 2006,
  • Lucy Haig wrote:

Dom I think i have the same problem (ish). My instant messenger has a Jack Johnson on its Oasis causing its Wonderwall to dissolve into the Ozzy Osbourne whilst simultaineously burning its McFly and crashing its Elvis. Not pretty as i now cant talk to my mates. Stupid Computers!

  • 20.
  • At 06:51 PM on 25 Sep 2006,
  • wrote:

Dom,

My names Steve and i think thats a little harsh!!! We don't all work in Support Areas. Me i'm a temp / Bum and hope not really to support anyone, ever.

So please redress your problmes with Steve's and pick a name more fitting to this like Tony!!!

Love
Steve

  • 21.
  • At 05:21 PM on 25 Sep 2006,
  • David wrote:

Dom,

This is possibly the most important idea to modern computing since Charles Babbage himself first start playing with cogs.

In a single swoop you make computers come to the masses. I for one am on board.

In fact why stop with computers, there is no end of technology that could be better taught through the use of "Pop". The Apple sClub, Mircosoft XFactor.

Insert more bad puns as required.

  • 22.
  • At 05:11 PM on 25 Sep 2006,
  • wayne aka postie wrote:

hey Dom what a great idea i hate phoning people up to solve pc problems usually cause i get redirected to india or somewhere around that region and well its baisically like hitting your head against a brick wall infact that would be easier

great blog again anyway thanks Dom

  • 23.
  • At 04:47 PM on 25 Sep 2006,
  • aliceeeeee wrote:

hehe im the first person to comment on your blog no need to thank me! I lurv your Jim Branning impression very funny hahaha!ur pic of u is veryyyyyyyyyyyyy freaky !!?????
alice

  • 24.
  • At 04:46 PM on 25 Sep 2006,
  • wrote:

Good luck defragmenting your rudebox Dom.

I've gotta start looking after my scissors too as it doesnt feel like dancing sometimes.

  • 25.
  • At 04:34 PM on 25 Sep 2006,
  • Cheesy-Mongrel wrote:

I like the idea Dom, but think of the rude inuendos that could arise, eg:
I think my Charlotte Church has been corrupted by a rogue Gary Glitter, which in turn has caused Meatloaf to spurt fluid over the face of Lemmy from Motorhead!

  • 26.
  • At 04:31 PM on 25 Sep 2006,
  • wrote:

Hello Mr Byrne

My name is Dolores McCrumble and I am the wife of Dr Joseph McCrumble who has written comments on this blog previously. As he is currently locked up in a small Scottish jail cell, he has asked me to take up commenting on his behalf.

I am also not fond of computers, but I can see that naming each part after a singer or celebrity may result in confusion and sniggering. Imagine if the technician told you to slide Pete Docherty (the boot up CD) into Kate Moss (the CD drive), or to screw Noel Edmonds (the hard drive) gently into Chris Moyles ( the casing).

It doesn't stop there. You may need to firmly align Madonna (the graphics card) with the correct Pussy Cat Dolls (the graphics card slot) before pushing the two together. If Madonna rubs against Britney Spears (the sound card) whilst inserting her into Pussy Cat Dolls the wrong way round, you may find that Lily Allen (the mainboard) quite literally explodes.'

yours

Dolores

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